Black Swan Property Services Pty Ltd is committed to protecting your personal information. This policy explains what we collect, how we use it, and how you can exercise your privacy rights.
We collect the information you provide when requesting a quote or booking a service: name, phone number, email address, property address, and details about the cleaning required. Website usage data is collected through standard analytics to help us improve the site.
Your information is used to provide quotes, schedule services, communicate about your booking, and improve our website. We do not sell or rent personal information to third parties.
We use reasonable administrative, technical, and physical safeguards to protect the personal information we hold.
Our website may use cookies and analytics tools to understand visitor behaviour. You can manage cookie preferences through your browser settings.
We keep personal information only for as long as needed to provide our services and meet legal obligations. Specific retention periods will be documented before launch.
You can request access to the personal information we hold about you, ask us to correct it, or request that we delete it. We will respond to verified requests within a reasonable timeframe.
To access, update, or delete your personal information, or to ask a privacy question, contact us through the enquiry form or by phone.
You have the right to access, correct, or delete the personal information we hold about you. Send us a request and we will respond as quickly as possible.
